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Returns

What is your return policy?

No Returns, Exchanges Only!

Exchanges

What is your exchange policy?

EXCHANGE POLICY

If for any reason you are not satisfied with your purchase, we will gladly accept the exchange of your unworn merchandise with tags attached within 15 days of the original date of purchase.

I received my order, but one item was missing, incorrect, or damaged. What happens now?

Upon shipment of your order, we will send an Out of Stock Notification via email if one or more items on your order are out of stock. If you did not receive an Out of Stock Notification and your shipment does not contain all of the items you ordered, please contact Customer Service at Toll free 888-316-3874. An investigation will be conducted to track the package and check for delivery problems.

DO NOT throw away your box; the shipping company may need to see it for the investigation.

download the fexchange form. https://docs.google.com/document/d/10GFOcGivNu7WkH26e-tlhntLI5yCrqYG0iu1I91eg-c/edit?usp=sharing

Exchanges@shooznbootz.com

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